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About Home Office Digital

Home Office Digital is an organisation that is behind some of the most amazing technology delivery and digital transformation in government. We continue to lead the way in modernising government services, ensuring they are robust, secure and responsive to the needs of citizens and staff alike.

We have made it easier and faster for people to apply for passports, visas, and security checks. Travelling is now smoother thanks to world-leading eGate usage, and policing benefits from better digital tools. Most of our IT now runs in the cloud, saving money and improving efficiency. Our contact centres offer more ways to help the public, and we have strengthened our tech and cyber capabilities to support these improvements.

The launch of the Home Office 2030 Digital Strategy this year marked a pivotal moment – our first unified digital roadmap setting out a clear vision to become the leading UK government department in the use of digital, data and technology, enabling better everyday lives for citizens and our staff.

To do this, we will empower our people to use technology through 8 strategic shifts:

  • Transform our digital services with AI and more automation
  • Invest in systems and platforms we can maintain and continually improve
  • Build for greater organisational agility and resilience
  • Secure our technology to tackle growing cyber security threats
  • Improve how we capture and share data across the Home Office and wider government
  • Evolve our digital operating model to deliver Home Office outcomes
  • Reduce the cost of delivering and operating our digital services
  • Boost our digital skills to help us use technology in new and creative ways

Read the Home Office 2030 Digital Strategy to find out more about each strategic shift and how we aim to achieve them.

Attracting talented professionals

We want more people to build their careers in the Civil Service and Home Office Digital is a fantastic place to make that a reality. We are a fast-moving team of around 3,000 civil servants tackling some of the most fascinating digital challenges in government. From large-scale transformation to keeping critical national systems running, our work is high-profile, rewarding and genuinely impactful.

It’s intellectually stretching, but also collaborative and energising. We work alongside brilliant colleagues, build strong partnerships, and help shape services that touch millions of lives every day.

We’re a place to work that is modern, energetic and proud:

Modern: truly digital in how we think and operate.
Energetic: creating a place that is exciting to work in, where we’re helping to transform the department.
Proud: confident in the brilliant work we do, and ready to talk about it.

Underneath all of that we are also building a culture that values:

Collaboration: sharing responsibility and working together to get things done
Connection: breaking out of silos and building a ‘one team’ approach
Candour: being open, honest and bringing our whole selves to work.

We’re more than a workplace. We’re a community where everyone can thrive, feel valued and bring their best to work.

About this blog

This blog is written by Home Office Digital team members and also features contributions from some of the service areas we work with. It aims to give an insight into the kind of work that we do and what it's like to work here. We're also keen to share what we have learned and invite input.

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