The Digital Service Standard: how to get it right first time
...always know it’s there. Reading the guidance will help you think and work through what needs to be done in each phase, who’s needed to do it and what good...
Alex Bartlett
I’m the digital standards manager for the Home Office. My role is to support our digital teams to meet the Government Digital Service Standard
Internal service assessments: how we maintain quality
...mandatory for public-facing transactional services, we hold all our internal services to the same standard. This is because our internal users are really important too. If we build great services...