Former Service Standard Manager Natasha Ennals shares her experience of digital service assessments and building a community of trained assessors.
As digital standards manager Alex Bartlett leaves the Home Office, she shares some guidance on how delivery teams can be sure they'll meet the Digital Service Standard
Hi, my name’s Alex and I’m a Digital Standards Manager in Home Office. My role is to support our digital teams to meet the Government Digital Service Standard. What is the standard and why does it matter? The GDS Standard …
While we’re familiar with assessing developing services against the Digital by Default Service standard, here at HO Digital we've been also thinking about how to continue to monitor the quality of services that are already live.