Take note: why you should keep records of service decisions
Nadia Huq, a content designer in service optimisation, explains why it's important to keep notes of what we're building, how we're building it and why.
Nadia is a content designer working in service optimisation. Her job is to take existing services and use research to refine their content and flow.
Nadia Huq, a content designer in service optimisation, explains why it's important to keep notes of what we're building, how we're building it and why.
A blog about how we're improving Home Office services.
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