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Observational research: 5 tips for improving your approach  

Posted by: Amy Everett, Posted on: 18 January 2019 - Categories: User research
Notebook with research notes

Senior user researcher Amy Everett explains how to improve your observational research approach to gain valuable user insights.

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Introducing Anthony Croxford, our new COO

Posted by: Anthony Croxford, Posted on: 11 January 2019 - Categories: Iterating HOD
A picture of Anthony Croxford

...to work. We also want to be representative of the people we serve and build more diverse teams. To do this, we’re developing several recruitment initiatives. We’re expanding our internship...

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