Ben Walker joined Home Office Digital as a user researcher through the internship program at the end of 2014. His time has been split between his main project, the Single Intelligence Platform, and research & development for the Digital Inclusion Plotter.
His personal research interests is primarily in combining quantitive and qualitative methodologies to enhance the quality of user research.
When Nick and I first got together to write this post about our time in Home Office Digital, it soon became clear that it was going to be a harder task than we first expected. This wasn’t just because we’ve …
