Why well-meaning ideas can have unintended consequences
Jane Devine, Senior User Researcher, explains why doing a discovery is important for both government and users
Jane Devine
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Recent posts
- Unlocking the power of data analysis at the Home Office: introducing the Analytics Workbench 30 October 2024
- Designing content for people with limited English 17 September 2024
- Debunking 5 product management myths 1 August 2024
- Words matter: shaping our Home Office content style guide 2 May 2024
- Quicker delivery on ministerial commitments using cloud architectures and fast flow principles 28 March 2024
Recent Posts
- Unlocking the power of data analysis at the Home Office: introducing the Analytics Workbench
- Designing content for people with limited English
- Debunking 5 product management myths
- Words matter: shaping our Home Office content style guide
- Quicker delivery on ministerial commitments using cloud architectures and fast flow principles
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