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Sarah Lombardi, Principal Content Designer

Designing content for people with limited English

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Many people who rely on Home Office services have limited English. So how do you design content that everyone can use? Sarah Lombardi and Steve Shukor share some tips from our new ‘Designing for users with limited English’ guidance.

Making ethics part of the way we design products and services

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Design affects people, sometimes in ways we don’t expect. Sue and Sarah explain how they’re providing practical resources to help our user-centred design community think about the ethics of their work.