Blog Home Office Digital, Data and Technology

Inclusive language by design

Posted by: Sarraounia Christianson, Senior Content Designer and Cara Aikman, Senior Product Manager, Posted on: 22 November 2023 - Categories: Continuous improvement, User centred design

Designing inclusively ensures we do not unintentionally exclude or disadvantage the people we build our services for. Sarraounia and Cara share how we’re guiding inclusive language by design.

Making ethics part of the way we design products and services

Posted by: Sue Spevack, Interaction Designer and Sarah Lombardi, Senior Content Designer, Posted on: 21 April 2023 - Categories: Continuous improvement, User centred design

Design affects people, sometimes in ways we don’t expect. Sue and Sarah explain how they’re providing practical resources to help our user-centred design community think about the ethics of their work.

Sharing user-centred design lessons learnt at the Home Office

Posted by: Chris Taylor, Head of User-Centred Design and Sara Vincent, Head of Content Design, Posted on: 8 December 2022 - Categories: Continuous improvement, User centred design

We’ve learnt a lot of lessons on how to build a successful user-centred design community. We want to share those with you.