Three things I learned using future-mapping tools with users
...anything ‘wrong’. But for some it was too much of a leap. One participant managed to avoid touching or interacting with the cards for the whole session. However, this still...
Saskia Leach
Saskia is on the Digital and Technology Fast Stream. She joined Home Office Digital as a user researcher working on the Syrian Refugee Resettlement Service, where she led discovery work into matching refugees with their new homes in the UK.
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