A collaborative approach to service assessments
Former Service Standard Manager Natasha Ennals shares her experience of digital service assessments and building a community of trained assessors.
Service assessments
The Digital Service Standard: how to get it right first time
As digital standards manager Alex Bartlett leaves the Home Office, she shares some guidance on how delivery teams can be sure they'll meet the Digital Service Standard
Internal service assessments: how we maintain quality
Hi, my name’s Alex and I’m a Digital Standards Manager in Home Office. My role is to support our digital teams to meet the Government Digital Service Standard. What is the standard and why does it matter? The GDS Standard …
Life after live
Posted by:
Louise Costelloe-Ward, Posted on:
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Categories:
Live services, Service assessments, Service optimisation
While we’re familiar with assessing developing services against the Digital by Default Service standard, here at HO Digital we've been also thinking about how to continue to monitor the quality of services that are already live.