A collaborative approach to service assessments
...notice is always welcome. So start the conversation early if you can – that way, you can also make the most of all the resources on offer. You should also...
Service assessments
The Digital Service Standard: how to get it right first time
...of guidance on building and maintaining digital services, including the Service Manual, Design Principles, the Technology Code of Practice and the Digital Service Standard. It’s incredibly useful, but people don’t...
Internal service assessments: how we maintain quality
...mandatory for public-facing transactional services, we hold all our internal services to the same standard. This is because our internal users are really important too. If we build great services...
Life after live
Posted by:
Louise Costelloe-Ward, Posted on:
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Categories:
Live services, Service assessments, Service optimisation
While we’re familiar with assessing developing services against the Digital by Default Service standard, here at HO Digital we've been also thinking about how to continue to monitor the quality...
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