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Psychological safety for researchers

Posted by: Tristan Ostrowski, Posted on: 15 February 2019 - Categories: User research
Image of stress bucket concept

Tristan Ostrowski, user researcher at the Police Digital Service, explains how to plan for psychological risks on a project.

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Applying for your passport online

Posted by: Mark Prince and Clare Watson, Posted on: 13 February 2019 - Categories: Design, Live services, User research
Screengrab for apply online for a passport start page

Mark Prince, product manager at HM Passport Office, explains how users can now apply for their first adult passport online.

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