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How does CoLab help the Home Office solve problems?

Posted by: , Posted on: - Categories: Design, User research
An image of two colleagues pointing to flowcharts on a wall in the workplace.

Deputy Director for Design and Research, Katy Arnold, describes the structured and repeatable approach CoLab in the Home Office uses to solve problems. Utilising a combination of user research and knowledge of Home Office operations, the approach is flexible, can be applied to a range of different problems and delivers diverse solutions.