Caroline Trimm

Caroline is a user researcher working in the central assisted digital team, providing research to Home Office projects and helping digital projects to pass their service assessment on assisted digital.

Researching and designing assisted digital services for UKVI

Amy Everett and Caroline Trimm, 29 September 2017 - Assisted digital

User researchers Amy Everett and Caroline Trimm explain how HODDaT's assisted digital team and UKVI have worked together to launch a service for people who need digital help completing their immigration applications online.

Home Office Digital, Data and Technology

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• Unlocking the power of data analysis at the Home Office: introducing the Analytics Workbench  30 October 2024
• Designing content for people with limited English 17 September 2024
• Debunking 5 product management myths 1 August 2024

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Recent posts

• Unlocking the power of data analysis at the Home Office: introducing the Analytics Workbench  30 October 2024
• Designing content for people with limited English 17 September 2024
• Debunking 5 product management myths 1 August 2024
• Words matter: shaping our Home Office content style guide 2 May 2024
• Quicker delivery on ministerial commitments using cloud architectures and fast flow principles 28 March 2024

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Recent Posts

• Unlocking the power of data analysis at the Home Office: introducing the Analytics Workbench 
• Designing content for people with limited English
• Debunking 5 product management myths
• Words matter: shaping our Home Office content style guide
• Quicker delivery on ministerial commitments using cloud architectures and fast flow principles

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