Ollie Beal

Ollie Beal is a user researcher working in the Home Office's digital hub in Sheffield.

How will this new shiny thing deliver value?

Ollie Beal, 21 November 2016 - Casework, Service design, User research

...how they can be grouped together. Record time against tasks You need to break tasks down into columns so that you have plenty of space for multiple processes. Excel works...

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