Doing less by focusing on user needs
Interaction designer Sam Wakeling explains why it's essential not to lose sight of user needs when building government services
Sam is an interaction designer working for the Home Office in Sheffield. He aims to make simpler, more accessible and more effective interfaces so people can do the tasks they need to do
Interaction designer Sam Wakeling explains why it's essential not to lose sight of user needs when building government services
A blog about how we're improving Home Office services.
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