Doing less by focusing on user needs
...service quicker, simpler and cheaper (to use and probably to build too). Another way to put it is that user needs are about getting done only what’s needed. The goal...
Sam is an interaction designer working for the Home Office in Sheffield. He aims to make simpler, more accessible and more effective interfaces so people can do the tasks they need to do
...service quicker, simpler and cheaper (to use and probably to build too). Another way to put it is that user needs are about getting done only what’s needed. The goal...
A blog about how we're improving Home Office services.
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