Simplifying the Immigration Health Surcharge by iterating policy
...15 questions about exemptions down to one - or none at all if you're over 18. To make these changes happen, we needed to make the case to our policy...
Tom Ball
Tom Ball was the Product Manager for the Immigration Health Surcharge digital service operated by UK Visas and Immigration in the Home Office. He is now leading as the Delivery Manager for the Home Office’s Government as a Platform including a focus on iterating GOV.UK content.
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- Unlocking the power of data analysis at the Home Office: introducing the Analytics Workbench
- Designing content for people with limited English
- Debunking 5 product management myths
- Words matter: shaping our Home Office content style guide
- Quicker delivery on ministerial commitments using cloud architectures and fast flow principles
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