Tom Ball

Tom Ball was the Product Manager for the Immigration Health Surcharge digital service operated by UK Visas and Immigration in the Home Office. He is now leading as the Delivery Manager for the Home Office’s Government as a Platform including a focus on iterating GOV.UK content.

Simplifying the Immigration Health Surcharge by iterating policy

Simon Cooper and Tom Ball, 17 September 2015 - Content, Service design

Policy is at the heart of any government service, but complex policy shouldn't necessarily mean a complex service for users. We're part of the Digital Service team for the Immigration...

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• Unlocking the power of data analysis at the Home Office: introducing the Analytics Workbench  30 October 2024
• Designing content for people with limited English 17 September 2024
• Debunking 5 product management myths 1 August 2024
• Words matter: shaping our Home Office content style guide 2 May 2024
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• Quicker delivery on ministerial commitments using cloud architectures and fast flow principles

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