Tom Ball

Tom Ball was the Product Manager for the Immigration Health Surcharge digital service operated by UK Visas and Immigration in the Home Office. He is now leading as the Delivery Manager for the Home Office’s Government as a Platform including a focus on iterating GOV.UK content.

Simplifying the Immigration Health Surcharge by iterating policy

Simon Cooper and Tom Ball, 17 September 2015 - Content, Service design

...from the IHS, we could infer their exemption status from the types of visas they applied for. For example, users eligible for the armed forces exemption would always apply through...

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• Quicker delivery on ministerial commitments using cloud architectures and fast flow principles

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