Amanda Summers-Plotno

Amanda Summers-Plotno is currently working on a project to improve the online application experience for foreign nationals applying to enter or stay in the UK. She spends her time making complex questions and guidance easier to understand and adding new content that fulfils unmet user needs. She also happens to be a foreigner who has entered and stayed in the UK.

Tips for writing for non-native English speakers

Amanda Summers-Plotno and Ben Stevens, Product Lead, Enablers, 29 December 2015 - Service design, User research

...and Kuwait, problems are evident. Since April 2015 many UK visa applicants have had to pay an immigration health surcharge (IHS). Analytics show the average time spent on the IHS...

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• Unlocking the power of data analysis at the Home Office: introducing the Analytics Workbench  30 October 2024
• Designing content for people with limited English 17 September 2024
• Debunking 5 product management myths 1 August 2024
• Words matter: shaping our Home Office content style guide 2 May 2024
• Quicker delivery on ministerial commitments using cloud architectures and fast flow principles 28 March 2024

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• Quicker delivery on ministerial commitments using cloud architectures and fast flow principles

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