Our ‘effective delivery’ principle in action: Updating a scientific e-licensing service
How our technical teams are taking a service design approach to ‘effective delivery’.
Ben Stevens, Product Lead, Enablers
The first #DigitalGovWomen unconference: a man’s perspective
...can pitch their discussion ideas to the audience, one-by-one, and once all the ideas have been heard, people choose which discussion they’d like to be a part of. The discussion...
A content designer's starter guide to agile
...deployed, and it can then be too too late to change the design. Getting real content into the product earlier makes it easier to get user feedback on the language...
Tips for writing for non-native English speakers
Posted by:
Amanda Summers-Plotno and Ben Stevens, Product Lead, Enablers, Posted on:
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Categories:
Service design, User research
...and Kuwait, problems are evident. Since April 2015 many UK visa applicants have had to pay an immigration health surcharge (IHS). Analytics show the average time spent on the IHS...
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