Take note: why you should keep records of service decisions

Nadia Huq, a content designer in service optimisation, explains why it's important to keep notes of what we're building, how we're building it and why.
Nadia Huq, a content designer in service optimisation, explains why it's important to keep notes of what we're building, how we're building it and why.
In a team as big as Home Office Digital, there’s always the danger that we replicate each other's work. Knowing what others are working on or have worked on becomes really important. But what’s the best way to do this …
Here at Home Office Digital, we are continuously trying to improve how we function as a team. One of the ways we do this is through our Organisational Sprint