As part of the 2024 DDaT Strategy we have committed to becoming a more data-driven organisation. In this post we discuss how we’re achieving this at the UK border.
How do you improve a service? By making sure that you understand your users' needs. In the Home Office, this type of understanding comes through conducting user research. But what if your users are researchers? Then you’re probably working …
I’m on the Digital and Technology Fast Stream, and currently coming to the end of my first placement as a performance analyst in the Home Office.