GOV.UK
Why well-meaning ideas can have unintended consequences
Why well-meaning ideas can have unintended consequences
Jane Devine, Senior User Researcher, explains why doing a discovery is important for both government and users
Building success
A year after joining the Home Office, Chief Digital, Data and Technology Officer Joanna Davinson tells why equality of opportunity, accessibility and team diversity are key to the success of the department’s digital transformation.
Announcing our new Deputy Director, Design and Research - Katy Arnold
Chief Technology Officer Rob Thompson announces Katy Arnold's new role in helping to shape the strategy and structure of the Chief Technology Office.
Introducing Rob Thompson, our new CTO
The new chief technology officer at Home Office Digital, Data and Technology explains how he plans to develop the department’s technology strategy to become a world class digital business.
Celebrating the success of home-grown talent
The Home Office Digital Internship and Junior Development Programme goes from strength to strength. There's a new crop of interns across 5 professions and recognition for the programme's lead, Hannah Turner, as a Rising Star.
Documenting design
Senior interaction designer Eliot Hill explains a new tagging system that shows the confidence levels in user journeys during various stages of the design process.
Moving towards Continuous Delivery at DDaT
Matthew Skelton, Engineering Lead for Immigration Technology, tells how the adoption of Continuous Delivery at the Home Office was boosted by a visit from industry expert Dave Farley.
How we use the digital inclusion scale
User researcher Amy Everett shares the thoughts of fellow researchers and designers on the evolving role of the digital inclusion scale.
Creating a list of services
Kate Tarling talks about a list of services created by the Home Office, that it delivers, or delivers a part of, as external users would know them.
Illustrating the importance of accessible design
Graphic designer Sue Spevack explains the story behind the new Home Office 'Design accessible services' poster set.
A collaborative approach to service assessments
Former Service Standard Manager Natasha Ennals shares her experience of digital service assessments and building a community of trained assessors.