In the Home Office CoLab have applied user-centred policy design to make improvements to the refugee integration loans service. In this case study Deputy Director of Design and Research, Katy Arnold, explains how.
As the DDaT Home Office Policy and Innovation Lab, called CoLab for short, celebrates its first birthday, user-centred design leaders, Adam Hardy and Katy Arnold, talk about what CoLab is and how it came to be.
Why Home Office Digital, Data and Technology are replacing commonly used cyber security terminologies ‘whitelisting’ and ‘blacklisting’ with racially neutral terms such as ‘allow list’ and ‘deny list’.
Life in lockdown has affected working practices in many ways. As the DesignOps team at the Home Office, we provide tools, resources and training to content and interaction designers. Right now, this means we’re busy trying to keep regular design …
The Home Office Digital Career Development programme offers an 18-month paid accelerated learning experience to those with a passion for user-centred digital services. You’ll follow a structured development path tailored to your chosen role with access to senior mentors and …
Robert Flanders, Cyber Programme Technical Lead talks about sharing cyber expertise and cross government collaboration. Sharing Cyber Expertise Cyber Security skills and capability are both key areas in which the Home Office is investing. As we do so, we have …
With skills in Digital, Data and Technology in high demand, the Home Office has a vision to establish a sustained, high quality flow of entry-level resources across all DDaT job families. Building our Civil Service workforce We know we need …
I’m the Director of Enterprise Technology, responsible for technology strategy delivering cross-cutting services in the Home Office. When the opportunity arose to have an apprentice, I jumped at the chance as I was building a new function in the …
I first joined the Home Office in 2013. Prior to that I was an Administrative Officer at the Ministry of Justice. I’ve been and Administrative Officer in Asylum Casework and a Safeguarding Manager, protecting vulnerable asylum seekers from harm. I …
Jen Byrne, Business Analyst Apprentice talks about her experience as a Business Analyst Apprentice working in the Cyber Security Programme. My career has taken many twists and turns; I studied Ancient History at university but quickly realised that it was …
Who would put ‘Croydon’ and ‘Ada Lovelace’ together? Well, if you solved this riddle - you! If you spotted the anagram in the title and you know what’s special about 9 October, it might be time for a new career. …
