In the Home Office CoLab have applied user-centred policy design to make improvements to the refugee integration loans service. In this case study Deputy Director of Design and Research, Katy Arnold, explains how.
In the Home Office we’re building services that are accessible for everyone. It’s a commitment built into our recently published DDaT Strategy 2024.
Read how our delivery teams adopted a product-centric approach to deliver the European Union Settlement Scheme.
Our Home Office digital team have produced a Design System to improve on how we build services that are fit for everyone. Read how we did it.
The Home Office User Research Ethics Board protects the rights, safety, wellbeing and dignity of all participants and researchers involved in our research. This is how we do it.
How are we meeting our DDaT Strategy goal of converging our technology estate and creating more shared platforms in the Home Office?
The User Researcher Career Changer role, part of the Digital Development Programme at the Home Office, helped Huzna change careers and step into a digital role. Here’s how she did it.
Find out how we’re implementing the principle of technology convergence in the Home Office. Technology convergence is one of the core principles of our recently published Home Office Digital, Data and Technology (DDaT) Strategy.
Our Home Office 2024 Digital, Data and Technology (DDaT) Strategy has just been published. Chief Technology Officer, Rob Thompson, outlines our bold new approach to designing and delivering innovative services.
Find out how the Accessibility and Digital Inclusion team work closely with colleagues including software engineers to ensure our services can be accessed by all.
Simon Bourne, the Home Office’s new Chief Digital, Data and Technology Officer, shares his vision for delivering better, simpler and more streamlined digital services to end users.