Three things I learned using future-mapping tools with users
...gave us the chance to use the concepts on the table to structure our discussion. As always with user research, it's about being open to what the user wants to...
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More about working at Home Office Digital, Data and Technology
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...to promotion: continue accruing entitlement as for new starters up to 5 months full pay and 5 months half pay during the fifth year of service If on pre-modernised Terms...
My experience as a female developer
...male. I found my new co-workers were more likely to discuss shoot ‘em ups and meet outside of work to play football than do anything more gender-neutral. One server repair...
Agile: back to basics
...that’s being built: some code, user research, content, a change to a process – anything. The team tells how they came up with the solution, what it does and how...
What does a Technical Architect at the Home Office do?
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Abimbola Odeyinde, Interim Head of Architecture Profession/ Head of Business Architecture and Shueb Khilji, Lead Enterprise Architect, Posted on:
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Development, Technical Architect
...disputes translation of technical concepts to non-technical users so they’re understood by all Our Technical Architects work closely with delivery teams and are hands-on – they might code prototypes or...
How we co-created Business Design Principles for the Home Office
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Katy Arnold, Deputy Director for Design and Research and Sara Vincent, Head of Content Design, Posted on:
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Design, Service design
...represented different roles was essential for understanding both the relationship they have with their users and drafting principles that touched on issues like: measuring outcomes creating more coherent user journeys...
How inclusive services help us to deliver effectively
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David Caldwell, Head of Accessibility and Digital Inclusion, Posted on:
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Accessibility, DDaT Strategy
...focus on what users need. This means including User Researchers who can work with disabled users to understand their needs and help us to go beyond the minimum levels expected...
Research Services: here to help
User researchers work across the Home Office, gaining insight to improve services in immigration, passports and borders. None of this could happen without user research participants and somewhere to talk...
Creating a list of services
The Home Office is developing a list of services it delivers, or delivers a part of, as an end user might know them, or might search for them online. By...
Leading the delivery of innovative Home Office digital services
Simon Bourne, Chief Digital, Data and Technology Officer, Home Office Digital, Data and Technology I’m Simon Bourne, and three months into my new role as Home Office Chief Digital, Data...