Senior content designer Nick Cowan explains how good transactional content, like good design, should be invisible.
Nick Cowan is a Content Designer in Home Office Digital. He’s currently working on UK Visas and Immigration content.
The best way to proof your content is for someone else to read it. But sometimes you don’t have time - how can you be sure you’ve caught all the typos before you send it out?
Trouble writing that pesky presentation? Want help wording a research survey? Just ask a content designer.
Getting prototypes in front of users early is an important part of how we work in Home Office Digital (HOD). It means we can test our assumptions with real users and make improvements based on the findings.