Take note: why you should keep records of service decisions
Nadia Huq, a content designer in service optimisation, explains why it's important to keep notes of what we're building, how we're building it and why.
Nadia Huq, a content designer in service optimisation, explains why it's important to keep notes of what we're building, how we're building it and why.
Digital Internship lead Hannah Turner explains how the expansion of the Home Office Digital Internship programme will build on work already done to attract new talent.
Katy Arnold, head of profession for user research and design, tells of the efforts being made to store and share outputs from research so anyone involved in service delivery can understand what users need.
As digital standards manager Alex Bartlett leaves the Home Office, she shares some guidance on how delivery teams can be sure they'll meet the Digital Service Standard
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