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Live services

Applying for your passport online

Mark Prince and Clare Watson, 13 February 2019 - Design, Live services, User research

Mark Prince, product manager at HM Passport Office, explains how users can now apply for their first adult passport online.

Launching a service in Kuwait - adjusting your user research

Bernard Tyers, 27 November 2015 - Live services, User research

On Monday morning we successfully launched the Electronic Visa Waiver (EVW) service private beta in Kuwait to very little fanfare. The way a private beta should be launched.

Life after live

Louise Costelloe-Ward, 17 September 2015 - Live services, Service assessments, Service optimisation

While we’re familiar with assessing developing services against the Digital by Default Service standard, here at HO Digital we've been also thinking about how to continue to monitor the quality of services that are already live.

Home Office Digital, Data and Technology

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• Debunking 5 product management myths 1 August 2024
• Words matter: shaping our Home Office content style guide 2 May 2024
• Quicker delivery on ministerial commitments using cloud architectures and fast flow principles 28 March 2024

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