The Digital Service Standard: how to get it right first time
...from the role, making it a good time to share some thoughts so I can help other Home Office delivery teams. To that aim, I’ve put together some guidance to...
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Passwords are a pain
...that didn’t require users to remember a password. We tried using codes instead of links. Send the user a code, user enters a code to access the website. But we...
Observational research: 5 tips for improving your approach
...that users are trying to complete, as well as the tools, services and systems they use. If you’re able to learn about these, then you can see how they are...
Delivery managers, product managers and service managers – how to get the best out of them
...on how to get the best of all three roles. Focus on outcomes – not roles The roles definitely differ. Therefore, rather than focusing on the roles, we should instead...
Internal service assessments: how we maintain quality
...build better services. This means we’re asking all our teams to get in touch at the end of discovery (rather than the end of alpha). At this point, we assign...
What are we doing in DevOps at the Home Office?
...use a common platform which allows developers to define new Continuous Integration (CI) pipelines rapidly, getting code into a product, through testing and into production in a timely manner. Thankfully...
My experience as a female developer
...to describe it. I don’t know what it’s like to work in other lines of work and I don’t know what it’s like to be male – let alone a...
Making our design system a useful tool for teams
Posted by:
Daniel Martin, Principal Software Engineer, Posted on:
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Categories:
Design, Service design
...meet our accessibility standards. This includes topics from language to links to audio and video considerations. We are adding to this new accessibility section over time, so watch this space....
Converging our DevOps platforms
Posted by:
James Barton, Deputy Director, Chief Technology Office and Head of Engineering Profession, Posted on:
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Categories:
DDaT Strategy, DevOps
...to minimum viable product stage quickly We’d be interested to hear from other Departments who have converged their DevOps platforms and capabilities. Please get in touch in the comments below....
Three things I learned using future-mapping tools with users
...cup of tea, with the freedom to change the process in any way, it might take you a little longer. It's easy enough to get users to describe how they...