Launching a service in Kuwait - adjusting your user research
...tell the user too much information in advance, but we decided to do this because this was a private beta launch - the user would be using the service for...
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What does transformation really mean?
...easier for someone to use improving confidence and accuracy in decision making to give better value for money identifying how services could better meet policy intent creating the right conditions...
The Engineering Profession at the Home Office
Posted by:
Imran Mirza, Head of Role, Engineering and Naomi Yemitan, Engineering Community Lead, Posted on:
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Categories:
Engineering, Recruitment
...needed to build, deploy, and operate our infrastructure and applications in the cloud. So that we can continue to grow our in-house engineering capability, we encourage our engineers to support...
Designing your design process
...pretty good question to start with. Knowing ‘why’ holds together all your future design decisions. I then move onto learning who the users are and learning about the environment. I...
Celebrating International Women’s Day at the Home Office
Posted by:
April Watkins, Charlotte Sides, Sheila Philips, Angela Delahunty, Carolyn Pratley, Susan Yarnold and Emma Bell, Posted on:
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Categories:
Diversity, Equality
...the Immigration Portfolio three years ago. I’m proud that I am the first woman from my generation in my family to work in tech and to use that tech in...
Doing less by focusing on user needs
...service quicker, simpler and cheaper (to use and probably to build too). Another way to put it is that user needs are about getting done only what’s needed. The goal...
How I changed careers: from policy work to user research
...day and opportunities for me to: learn and use different research methodologies and techniques attend relevant courses to build up my user research knowledge work on a charity project outside...
Creating common ground with design standards
...Design standards effectively force designers to work in the open. This helps increase quality because patterns have documented research findings - proving they have been used by real users and...
Good icons should be invisible
...icons, designed to help users sort, organise and adjust information, and quick reference icons, designed to help users identify frequently used objects or links. Using icons We recommend using icons...
What user research brings to design
...new to. Don’t get me wrong, I‘ve always done my best to meet the needs of users with my work, however feedback has generally come from colleagues, the wider organisation,...