The Digital Service Standard: how to get it right first time
...from the role, making it a good time to share some thoughts so I can help other Home Office delivery teams. To that aim, I’ve put together some guidance to...
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Passwords are a pain
...that didn’t require users to remember a password. We tried using codes instead of links. Send the user a code, user enters a code to access the website. But we...
Internal service assessments: how we maintain quality
...mandatory for public-facing transactional services, we hold all our internal services to the same standard. This is because our internal users are really important too. If we build great services...
Delivery managers, product managers and service managers – how to get the best out of them
...user researchers – are heavily involved in getting the user needs right for a service. The team is responsible for building the service to meet those needs in the right...
Observational research: 5 tips for improving your approach
...time and requires planning. Done properly, however, it can be one of the best ways to gain valuable insight into the complex environment that our users live or work in....
What are we doing in DevOps at the Home Office?
...use a common platform which allows developers to define new Continuous Integration (CI) pipelines rapidly, getting code into a product, through testing and into production in a timely manner. Thankfully...
My experience as a female developer
...being a woman didn’t make a huge difference in how I was treated. The initial challenge was adjusting to a culture that was overwhelmingly geared towards interests typically perceived as...
Making our design system a useful tool for teams
Posted by:
Daniel Martin, Principal Software Engineer, Posted on:
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Categories:
Design, Service design
...Office. This translates into our ability to build internal and public-facing services designed for everyone in mind. Contact us at design@digital.homeoffice.gov.uk if you’d like to get involved or know more....
Converging our DevOps platforms
Posted by:
James Barton, Deputy Director, Chief Technology Office and Head of Engineering Profession, Posted on:
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Categories:
DDaT Strategy, DevOps
...to minimum viable product stage quickly We’d be interested to hear from other Departments who have converged their DevOps platforms and capabilities. Please get in touch in the comments below....
Doing less by focusing on user needs
...users what they ask for (like easier ways to fill in the current form) what ‘we’, as people in government, want to get them to do (like read and understand...
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