Launching the Home Office 2030 Digital Strategy
Launching the Home Office 2030 Digital Strategy
Our Home Office 2030 Digital Strategy has just been published. Read more about our 8 strategic shifts and how we aim to achieve them.
Uncommon people
Sheffield is a fantastically creative city. Just look at the sheer number of artists who have come from Sheffield. The Arctic Monkeys, Cabaret Voltaire, Craine, Def Leppard, Human League, Heaven...
User experience is a team sport
...reduces the development time for form based projects. We have employed the kubernetes API, enabling us to quickly spin up new environments, saving us both time and money. Team’s focus...
Trust me, I want to make things easier for you...
...with us, began to dawn on me. Recruiting willing user research participants is going to be a challenge. I knew a bit about what the Home Office is responsible for,...
Using the physical space in an Agile Project
...have to make sacrifices about what we have on show. While we’d like to display information about our users, the latest usability test findings, workshop outputs, sketches and design printouts...
Launching a service in Kuwait - adjusting your user research
Walking back to our hotel after a busy day. On Monday morning we successfully launched the Electronic Visa Waiver (EVW) service private beta in Kuwait to very little fanfare. The...
What user research brings to design
...regularly, it’s important to have a quick turnaround of new designs to make the most of what you’ve learnt and so you can get new iterations in front of more...
What agile means for the Home Office
...life, but more importantly it means everyone can see what teams are doing, how delivery is progressing and ultimately hold teams to account for delivery. Team work and communication Agile...
Intro to the the Home Office Assisted Digital Team
...working on new services were struggling to carry out the research they needed to pass service assessments. Since our formation, we have been carrying out longer pieces of research with...
Crossing the Atlantic: integrating with US Global Entry
...and is still being tested. We’re controlling user volumes through the use of ‘invitation codes’, which are being sent out to selected end users with the help of commercial partners....
User research and design in Home Office Digital
My name is Katy Arnold and I lead a team of designers and researchers at the Home Office. We are part of Home Office Digital and we work on digital projects as part of the transformation of the department.
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