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Tips for writing for non-native English speakers

Posted by: Amanda Summers-Plotno and Ben Stevens, Product Lead, Enablers, Posted on: 29 December 2015 - Categories: Service design, User research
A child leaning against the window of a skyscraper, looking out at across the city

...and Kuwait, problems are evident. Since April 2015 many UK visa applicants have had to pay an immigration health surcharge (IHS). Analytics show the average time spent on the IHS...

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Home Office Forms - building for reuse

Posted by: Ben Marvell, Posted on: 22 December 2015 - Categories: Development
Laptop with an online form displayed

...approach would be to break the application down into sub applications, with each app representing a journey. This greatly simplified the application and ensured that new developers coming to the...

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Uncommon people

Posted by: Andrew Pattinson, Posted on: 15 December 2015 - Categories: Recruitment
A picture of the current team in the Sheffield Hub, all standing and smiling

Sheffield is a fantastically creative city. Just look at the sheer number of artists who have come from Sheffield. The Arctic Monkeys, Cabaret Voltaire, Craine, Def Leppard, Human League, Heaven...

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User experience is a team sport

Posted by: Praveen Karadiguddi, Posted on: 10 December 2015 - Categories: Agile, Service design, User research
Team members sitting around a table in a meeting

...reduces the development time for form based projects. We have employed the kubernetes API, enabling us to quickly spin up new environments, saving us both time and money. Team’s focus...

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Trust me, I want to make things easier for you...

Posted by: Emily Mahon-Ball, Posted on: 8 December 2015 - Categories: User research
Three people stand at a conference stall for CAP reform

...with us, began to dawn on me. Recruiting willing user research participants is going to be a challenge. I knew a bit about what the Home Office is responsible for,...

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Using the physical space in an Agile Project

Posted by: Louise Auger, Posted on: 3 December 2015 - Categories: Agile, Service design, User research

...have to make sacrifices about what we have on show. While we’d like to display information about our users, the latest usability test findings, workshop outputs, sketches and design printouts...

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