Skip to main content
GOV.UK
Blog Home Office Digital, Data and Technology
Organisations:
Home Office
Home Office Digital, Data and Technology

Researching and designing assisted digital services for UKVI

Posted by: Amy Everett and Caroline Trimm, Posted on: 29 September 2017 - Categories: Assisted digital
An illustration depicting assisted digital users being given a helping hand using digital services

...help completing their immigration applications online. Together, they’ve researched and developed a UKVI-wide assisted digital service. Launched on 25 September, the service covers AD support for all UKVI online products....

Read more of Researching and designing assisted digital services for UKVI

Doing less by focusing on user needs

Posted by: Sam Wakeling, Posted on: 8 September 2017 - Categories: Design, Service design, User research
An image of 2 Swiss Army Knives. The first is complicated with many tools, the second is much simpler with just a few

...service quicker, simpler and cheaper (to use and probably to build too). Another way to put it is that user needs are about getting done only what’s needed. The goal...

Read more of Doing less by focusing on user needs

Related content and links

Home Office Digital, Data and Technology

A blog about how we're improving Home Office services.

More about us.

Categories

Sign up and manage updates

  • Email
  • Atom

Follow us

  • Home Office DDaT on Twitter

Work for us

Find out about vacancies at Home Office Digital, Data and Technology

Follow @DigiCareersGov

Follow Civil Service Jobs

Recent Comments

  • Unnati sharma on Debunking 5 product management myths
  • Situl Gajjar on Unlocking the power of data analysis at the Home Office: introducing the Analytics Workbench 
  • Annika Toomer on Unlocking the power of data analysis at the Home Office: introducing the Analytics Workbench 
  • Nicola Dawson on Unlocking the power of data analysis at the Home Office: introducing the Analytics Workbench 
  • Annika Toomer on Unlocking the power of data analysis at the Home Office: introducing the Analytics Workbench 

Moderation

Read our comments and moderation policy.

Useful links

  • All GOV.UK blogs
  • All GOV.UK blog posts
  • GOV.UK
  • All departments
  • Accessibility statement
  • Cookies
All content is available under the Open Government Licence v3.0, except where otherwise stated
© Crown copyright