In October 2015 the Syrian Refugee Resettlement Service had got off to great start. User researchers had done some excellent discovery work to paint the general picture of the existing Syrian refugee resettlement process in the UK.
In a team as big as Home Office Digital, there’s always the danger that we replicate each other's work. Knowing what others are working on or have worked on becomes really important. But what’s the best way to do this …
Every designer should care about accessibility. Designs from designers who don’t care end up excluding people, and that’s simply not acceptable.
I was asked this week to explain my design process for a designer who recently joined Home Office Digital. As a designer, I really like patterns. In the design world, a pattern is a set of regular decisions taken to …
I’ve been a civil servant designer at Home Office Digital for nearly 8 months now and I'd like to recount my experiences.
A little known fact about designers is that they are herd animals. Not only do they like the company of their kind, but they can benefit from working together in a number of ways.