James Buller, Access Needs Lead, and Sue Spevack, graphic designer, tell us why it's important to design for all users.
Graphic designer Sue Spevack explains the story behind the new Home Office 'Design accessible services' poster set.
James Buller explains how the Access Needs team can help products and services at all stages of development meet the requirements of the Digital Service Standard.
Senior user researcher Emily Mahon-Ball tells how and why the Home Office has made a video that explains to participants the purpose and process of user research.
On 26 January GDS and UK Visas and Immigration jointly hosted an interactive ‘show and share’ event to share best practice on digital inclusion and developing assisted digital services. The interactive workshop, held in London, included visitors from the Home …
Chris has worked in UK Visas & Immigration (UKVI) since 2003. Aspasia, a user researcher working on visa applications, invited Chris to observe a research session. Together they went to visit John, who has a degenerative eye condition that’s left …
I wrote a blog post back in September about the accessibility posters we've created at the Home Office called ‘Dos and Don'ts on designing for accessibility' - and I thought I'd give you an update.
Every designer should care about accessibility. Designs from designers who don’t care end up excluding people, and that’s simply not acceptable.
Understanding Deaf users’ needs means we can create digital services that better meet those needs. As part of Deaf awareness week (2 to 8 May), here’s what we’ve been doing in Home Office Digital to better understand the needs of …