A content designer's starter guide to agile
...clearly let everyone know what you’re working on and if there are going to be any delays. If a developer is waiting for content from you and you’re waiting for...
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Creating a list of services
...end user is trying to do and might search for online - for example, visit the UK, not ‘apply for a standard visitor visa’? Does it reflect some kind of...
Clear career pathways: The IT Profession at the Home Office
Posted by:
Heather Hawkins, Community Lead, IT Operations and Nicola Gibson, Head of Role, IT Operations, Posted on:
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Categories:
Continuous improvement, IT Operations
...teams can learn from the way other areas work. Work shadowing is also encouraged for those looking for insight into potential new roles. If our colleagues do identify a new...
Applying for your passport online
Posted by:
Mark Prince and Clare Watson, Posted on:
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Categories:
Design, Live services, User research
Two years ago, HM Passport Office (HMPO) introduced a new digital service to allow British passport holders to renew their passport online. Since then, around 2 million online renewals have...
Home Office Forms - building for reuse
...a broader set of form goals. The main packages within HOF are hmpo-form-wizard and hmpo-template-mixins. The wizard enables us to quickly build multi-stage form journeys, while the template mixins allow...
Crossing the Atlantic: integrating with US Global Entry
...their home country. A previous pilot for UK citizens ran in 2010 and after filling out a form and having some background checks done the applicant would then need to...
Building digital capability through our DDaT Profession framework
Posted by:
Laura Gregory, Head of DDaT Capability and Profession Management, Posted on:
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Categories:
Continuous improvement, Recruitment
...servant I have a real passion for building our Profession capability for new and existing civil servants. It’s so rewarding being a civil servant. 18-plus years in and I'm still...
Engineer your career at the Home Office
...the Home Office recruitment process for software engineers, and join our live question and answer event on 12 May for the chance to put your questions to some of the...
Working in Cyber Security at the Home Office
Posted by:
Threat Hunting team, Cyber Security, DDaT, Home Office, Posted on:
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Categories:
cyber security, Recruitment
...a great resource for colleagues identifying vertical and horizontal career moves. For many, breaking into the cyber security industry with no formal education or cyber experience can be tough. We...
Our Digital Career Development Programme: Fast-track your digital career
Posted by:
Stephanie Longden, Interaction Designer, Posted on:
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Categories:
Digital Career Development Programme, Recruitment
...app journey for a public-facing service. I created user journeys to understand where services needed to be improved. Clear pathways for promotion It’s possible to apply for a permanent position...