The Digital Service Standard: how to get it right first time
For the last year and a half, I’ve helped Home Office teams build good digital services that meet all the points in the Digital Service Standard. I’m now moving on...
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Prototyping content
...one of HOD’s designers knew of some tools to create clickable prototypes without using HTML. Not just for pranks Although billed as a way to prank your friends, Page Editor...
Service design at the Home Office
...new job. Our services are things they have to do to get what they want. The ideal service would be one where the user doesn’t have to do anything at...
What we mean by service outcomes and measurement
...happen. Outcomes Ways of achieving that outcome (but not the only way) Organisation gets the right data to make a decision about eligibility A user knows what...
Home Office Digital internships: finding new talent
The Home Office Digital Internship programme was born in 2015 with the sole aim of attracting and maintaining a stream of talent to build and support our digital services, now...
Women Returners at the Home Office
...Women Returners partnered with the Home Office in 2019 to design, promote and support the department’s first Career Returners Programme. In its inaugural year, the programme received a strong response...
A product-centric approach: the EU Settlement Scheme
...UK. The challenges we faced in delivering the service The successful delivery of the service relied on overcoming complex challenges: a new system for managing applications needed to be ready...
Do you want to be a tech apprentice? We’re hiring
Posted by:
Jason Robinson, Digital, Data and Technology apprentice and Jason Pearson, Apprentice Placement Manager, Posted on:
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Categories:
apprenticeships, Recruitment
...our teams and participate in developing new solutions unconstrained by preconceived ideas and previous practices. By sharing their experiences, apprentices encourage existing team members to think differently, not only about...
The Quality, Assurance and Testing Profession at the Home Office
Posted by:
Clive Procter, QAT Professions and Manak Dev, Lead Quality Assurance and Test Delivery Owner, Posted on:
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Categories:
Continuous improvement, QAT
...new ways of working. This exposure makes it simpler for our community of 630 QAT colleagues to transfer skills into other areas of interest to them, both in QAT and...
Working in Cyber Security at the Home Office
Posted by:
Threat Hunting team, Cyber Security, DDaT, Home Office, Posted on:
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Categories:
cyber security, Recruitment
...Non-Binary and Trans in CSOC. The group has given its members a platform to promote inclusivity and positive change through effective communication workshops and by encouraging leadership in cyber. We’re...
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