What do service designers do?
As we establish new roles in public service, such as 'service designers', it raises some good questions and debate. We already have multidisciplinary teams designing and building services, so where...
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My experience as a female developer
...become more assertive. In doing so I learnt that others aren’t always right. It was an important lesson. There’s no shame in asking questions. It’s OK to not know something....
More about working at Home Office Digital, Data and Technology
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...or changed at any time, and will no longer apply if you move role. Age of Retirement The Civil Service has a no retirement age policy. Dual Workplace arrangements If...
Prototyping content
...one of HOD’s designers knew of some tools to create clickable prototypes without using HTML. Not just for pranks Although billed as a way to prank your friends, Page Editor...
Service design at the Home Office
...new job. Our services are things they have to do to get what they want. The ideal service would be one where the user doesn’t have to do anything at...
What we mean by service outcomes and measurement
...happen. Outcomes Ways of achieving that outcome (but not the only way) Organisation gets the right data to make a decision about eligibility A user knows what...
Home Office Digital internships: finding new talent
The Home Office Digital Internship programme was born in 2015 with the sole aim of attracting and maintaining a stream of talent to build and support our digital services, now...
Women Returners at the Home Office
...Women Returners partnered with the Home Office in 2019 to design, promote and support the department’s first Career Returners Programme. In its inaugural year, the programme received a strong response...
A product-centric approach: the EU Settlement Scheme
...UK. The challenges we faced in delivering the service The successful delivery of the service relied on overcoming complex challenges: a new system for managing applications needed to be ready...
Do you want to be a tech apprentice? We’re hiring
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Jason Robinson, Digital, Data and Technology apprentice and Jason Pearson, Apprentice Placement Manager, Posted on:
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Categories:
apprenticeships, Recruitment
...our teams and participate in developing new solutions unconstrained by preconceived ideas and previous practices. By sharing their experiences, apprentices encourage existing team members to think differently, not only about...