Launching a service in Kuwait - adjusting your user research
Walking back to our hotel after a busy day. On Monday morning we successfully launched the Electronic Visa Waiver (EVW) service private beta in Kuwait to very little fanfare. The...
What user research brings to design
...regularly, it’s important to have a quick turnaround of new designs to make the most of what you’ve learnt and so you can get new iterations in front of more...
What agile means for the Home Office
...life, but more importantly it means everyone can see what teams are doing, how delivery is progressing and ultimately hold teams to account for delivery. Team work and communication Agile...
Intro to the the Home Office Assisted Digital Team
...working on new services were struggling to carry out the research they needed to pass service assessments. Since our formation, we have been carrying out longer pieces of research with...
Crossing the Atlantic: integrating with US Global Entry
...and is still being tested. We’re controlling user volumes through the use of ‘invitation codes’, which are being sent out to selected end users with the help of commercial partners....
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