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Types and stages of services

Posted by: Kate Tarling, Posted on: 31 July 2017 - Categories: Service design
Table of common stages in a service

...wider context around the part they’re working on, as well as forming a benchmark for when we change things. That would leave individual teams free to focus their user research...

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Creating common ground with design standards

Posted by: Michael Owen, Posted on: 25 July 2017 - Categories: Design
A vintage cabinet with many drawers. How design systems might once have been organised and stored

...share experimental ideas. All in the open. These experiences have helped us iterate our goals for the project by allowing us to: create a common design language across the organisation...

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Knowing the right level of interaction design

Posted by: Charles Reynolds-Talbot, Posted on: 7 July 2017 - Categories: Design
A picture of a well designed apartment call system

...that are easy to use and understand. They’ll prototype these solutions – often in code because interactions are made of code, not mock-ups – to test ideas with users and...

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The learning curve of a HODDaT user researcher intern  

Posted by: Kiri Chaundy, Posted on: 4 July 2017 - Categories: Recruitment, User research
User researcher intern Kiri Chaundy

...used the internet in my research, I’d never researched how people use the internet. Which is why I jumped at the chance of becoming a user researcher intern at Home...

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