Last week I hosted the Home Office DDaT induction week for our 5th cohort of interns. As the programme lead I feel privileged to be guiding our new digital interns through the first phases of their civil service careers. Over …
How do you improve a service? By making sure that you understand your users' needs. In the Home Office, this type of understanding comes through conducting user research. But what if your users are researchers? Then you’re probably working …
Having been a long serving civil servant with almost 20 years of experience under my belt in casework and management, I hadn’t considered a career change until I saw this headline linked to careers opportunities on the Home Office intranet. …
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