From zero to delivery - our Sheffield hub start up
...the people that came in really helped to make it happen. Together, we have 6 core values that sum up what good culture looks like to us: Think lean, be...
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Applying for your passport online
Posted by:
Mark Prince and Clare Watson, Posted on:
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Categories:
Design, Live services, User research
...stage. How to apply for a passport The new service also simplified the guidance about what documents must be sent in to support an application. Before, users had to figure...
Debunking 5 product management myths
Posted by:
Megha Jain, Head of Product, Networks and Infrastructure, Posted on:
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Categories:
Delivery, Product
...diverse skillsets come together, diving deep to understand users, customers, the market and business needs to craft innovative solutions. I see product managers as Avengers, a team of superheroes bringing...
Tips on how to proofread your own content
The best way to proof your content is for someone else to read it. But sometimes you don’t have time - how can you be sure you’ve caught all the...
Designing for accessibility: an update on our accessibility posters
...can be improved, with lots of recommendations of how we can add to the series. Then there were those who took the time to translate the posters so they can...
Sharing best practice on assisted digital and digital inclusion
...similar across government, so there are opportunities for departments to work together on services that meet these needs. We agreed to establish an ongoing quarterly board to share best practice...
Theory to practice: diary of an interaction design intern
...to make sure government user research is inclusive – the initial prototype had several features designed to meet different user needs. However, due to changing time and resource constraints, the...
Good icons should be invisible
...notice the design when they use it. Following on from our blog post about patterns, I want to go into more detail on our icon pattern. What are icons? Icons...
Design ops: how we design Home Office services at scale
Posted by:
Michael Owen and Chris Taylor, Head of User-Centred Design, Posted on:
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Categories:
Design
...right thing to do, but this can produce unnecessary waste. Teams end up replicating effort – developing solutions to the same problems in slightly different ways. It’s our role to...
Illustrating the importance of accessible design
...the importance of accessibility, and also to remind teams of their duty to create accessible services. We worked together to write statements that would best reflect these aims. Here’s what...
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