Building internal systems v providing services
...for doing something tactical to buy us time, we still need to work out how to remove current constraints for the future. And we need to give specialist digital teams...
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How does CoLab help the Home Office solve problems?
Posted by:
Katy Arnold, Deputy Director for Design and Research, Posted on:
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Categories:
Design, User research
...problem We’ve drawn on the Design Council’s ‘Double Diamond’, a known framework for design thinking and methods. Diagram A shows how we have adapted the ‘Double Diamond’ for our purposes....
Designing with an accessible mindset
...beautifully constructed JavaScript marvel because of simple build problems. Thanks to Home Office Digital’s Mehmet Duran for his help with this post. For more like this follow me on Twitter....
Developing accessible services: ‘It’s a team sport’
Posted by:
Accessibility and Digital Inclusion team, Posted on:
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Categories:
Accessibility, Software engineering
The Home Office Accessibility and Digital Inclusion team. Join us for our upcoming live event on 27 July to hear about career development opportunities for our software engineers and the...
Great things about being a user research intern for Home Office Digital
...we’re user researchers for Home Office Digital. As digital anthropology students we studied what it means to be human in the digital age, and the role technology has in shaping...
Psychological safety for researchers
...to stress, from the catastrophic (for example, grievances and major life changes) to the everyday (for example, sleeping habits and holidays). It then generates a score which indicates your current...
A product-centric approach: the EU Settlement Scheme
...ahead of an immovable deadline as the scope and rules for the scheme changed, the requirements for the system were also changing many aspects of the application process were new...
Want a career in tech? Join our graduate Dynamic Development Scheme
Posted by:
Dan Carr, DDS Senior Data Analyst Associate, Posted on:
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Categories:
Graduates, Recruitment
Update: This blog has been updated to include the link to our current Dynamic Development Scheme and Dan’s promotion success. The Dynamic Development Scheme (DDS) is an exciting two-year rotational...
Using ‘cooperative usability testing’ with our expert users
Posted by:
Liam O'Brien and Samantha Dickinson, Posted on:
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Categories:
Continuous improvement, User research
At the Home Office, usability testing is our go-to method for finding out how well a service will work for people. With expert users we need to understand how well...
Debunking 5 product management myths
Posted by:
Megha Jain, Head of Product, Networks and Infrastructure, Posted on:
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Categories:
Delivery, Product
...the solutions to those problems. They do not want every feature under the sun, but they do want their specific issues addressed efficiently. For example, in the Home Office in...