Many people who rely on Home Office services have limited English. So how do you design content that everyone can use? Sarah Lombardi and Steve Shukor share some tips from our new ‘Designing for users with limited English’ guidance.
In our latest blog, Steven Shukor, Principal Content Designer, explains how we’re setting content style standards across the Home Office.
In 2021 Alice Dryden collaborated across government to write guidance for citizens helping Afghan resettlers. Here’s how she did it.
Life in lockdown has affected working practices in many ways. As the DesignOps team at the Home Office, we provide tools, resources and training to content and interaction designers. Right now, this means we’re busy trying to keep regular design …
Ounie Christianson and Tamsin O'Toole explain what it's like to be content design interns at the Home Office
...don’t need to see the code. Instead, they enter an employer’s email address and the code is sent directly to the employer with instructions on how to use it. So...
...information and interactions. This means we often discuss, sketch, wireframe and prototype ideas together. We also welcome feedback and trust each other’s opinions, which means we’re able to challenge each...
In the assisted digital research team, we think a lot about how to help all people use Home Office services online. Some people have clear reasons why they don’t use...
...long-term, but my brief foray has taught me a lot. I think it can do the same for most people working in digital. Care about the message, not the words...
...commonly mix up (‘weather’ and ‘whether’ for me). A checklist will help you remember to look specifically for those mistakes. The ‘2i’ checklist is also a good place to start....
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