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Home Office Digital

Design once, reuse everywhere

A group of designers at the UX Scotland conference, June 2026

Design once, reuse everywhere

We’ve helped build the Gov Reuse Library, a digital library storing reusable design products and services for colleagues across central and local government to use.

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Introducing Anthony Croxford, our new COO

Posted by: Anthony Croxford, Posted on: 11 January 2019 - Categories: Iterating HOD
A picture of Anthony Croxford

...to work. We also want to be representative of the people we serve and build more diverse teams. To do this, we’re developing several recruitment initiatives. We’re expanding our internship...

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Content is crucial, but the right design is essential

Posted by: Nick Cowan, Posted on: 20 December 2018 - Categories: Content, Design
A screenshot of the Prove your right to work to an employer service

...don’t need to see the code. Instead, they enter an employer’s email address and the code is sent directly to the employer with instructions on how to use it. So...

Read more of Content is crucial, but the right design is essential - 1 comment

Recognising when something's not working

Posted by: Karwai Pun and Sara Vincent, Head of Content Design, Posted on: 7 December 2018 - Categories: Agile, Content, Design
A sketch of the new simplified journey flow

...end the pilot so that our developers could start working on the new design.   Testing our design We’re about to start a second pilot with our new design, which...

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Building success

Posted by: Joanna Davinson, Posted on: 3 December 2018 - Categories: Transformation

...way, if we share common values, and are clear about what they are. Today’s Civil Service is different from the one I joined more than 30 years ago. Technology is...

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Announcing our new Deputy Director, Design and Research - Katy Arnold

Posted by: Rob Thompson, Home Office Chief Digital, Data and Technology Officer, Posted on: 23 November 2018 - Categories: Transformation
A picture of Katy Arnold

...team of 2 civil servants in 2015 to today’s 100 designers and researchers, she's built one of the most respected user-centred design practices in government. Katy Arnold Shaping the future...

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Introducing Rob Thompson, our new CTO

Posted by: Rob Thompson, Home Office Chief Digital, Data and Technology Officer, Posted on: 29 October 2018 - Categories: Iterating HOD

...strategic direction for engineering, technology and architecture across the Home Office. That means 2 things: Doing some architectural work, making sure new systems are well designed and current systems are...

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Celebrating the success of home-grown talent

Posted by: Hannah Turner and Ann Blundy, Posted on: 15 October 2018 - Categories: Recruitment
Home Office Digital Internship and Junior Development Programme lead Hannah Turner poses with her Rising Star award.

...past interns, who has just been promoted to a senior executive officer role, reflected that: “The Home Office user research internship programme has been fantastic. It’s given me the chance...

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Documenting design

Posted by: Eliot Hill, Posted on: 7 September 2018 - Categories: Agile, Design
An image showing 'high', 'medium' and 'low' confidence tags

Senior interaction designer Eliot Hill explains a new tagging system that shows the confidence levels in user journeys during various stages of the design process.

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Moving towards Continuous Delivery at DDaT

Posted by: Matthew Skelton, Posted on: 10 August 2018 - Categories: Development
Dave Farley presents at the lunchtime tech talk

Matthew Skelton, Engineering Lead for Immigration Technology, tells how the adoption of Continuous Delivery at the Home Office was boosted by a visit from industry expert Dave Farley.

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How we use the digital inclusion scale

Posted by: Amy Everett, Posted on: 3 August 2018 - Categories: Assisted digital
The digital inclusion scale, showing how people fall into many categories of digital skill and confidence.

...designers and researchers came together for an afternoon to understand how the scale is being used in delivery teams, its relevance to our users, and how we could iterate the...

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Home Office Digital

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