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LEDS: Police data in the digital age

A police officer sitting in a police vehicle looking at a digital ID of a person

LEDS: Police data in the digital age

This technical case study explains how a successful collaboration between the Home Office and the police has created a modern, accessible and API-led law enforcement data platform.

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Recognising when something's not working

Posted by: Karwai Pun and Sara Vincent, Head of Content Design, Posted on: 7 December 2018 - Categories: Agile, Content, Design
A sketch of the new simplified journey flow

...end the pilot so that our developers could start working on the new design.   Testing our design We’re about to start a second pilot with our new design, which...

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Building success

Posted by: Joanna Davinson, Posted on: 3 December 2018 - Categories: Transformation

...way, if we share common values, and are clear about what they are. Today’s Civil Service is different from the one I joined more than 30 years ago. Technology is...

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Announcing our new Deputy Director, Design and Research - Katy Arnold

Posted by: Rob Thompson, Home Office Chief Digital, Data and Technology Officer, Posted on: 23 November 2018 - Categories: Transformation
A picture of Katy Arnold

...team of 2 civil servants in 2015 to today’s 100 designers and researchers, she's built one of the most respected user-centred design practices in government. Katy Arnold Shaping the future...

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Introducing Rob Thompson, our new CTO

Posted by: Rob Thompson, Home Office Chief Digital, Data and Technology Officer, Posted on: 29 October 2018 - Categories: Iterating HOD

...strategic direction for engineering, technology and architecture across the Home Office. That means 2 things: Doing some architectural work, making sure new systems are well designed and current systems are...

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Celebrating the success of home-grown talent

Posted by: Hannah Turner and Ann Blundy, Posted on: 15 October 2018 - Categories: Recruitment
Home Office Digital Internship and Junior Development Programme lead Hannah Turner poses with her Rising Star award.

...past interns, who has just been promoted to a senior executive officer role, reflected that: “The Home Office user research internship programme has been fantastic. It’s given me the chance...

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Documenting design

Posted by: Eliot Hill, Posted on: 7 September 2018 - Categories: Agile, Design
An image showing 'high', 'medium' and 'low' confidence tags

Senior interaction designer Eliot Hill explains a new tagging system that shows the confidence levels in user journeys during various stages of the design process.

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Moving towards Continuous Delivery at DDaT

Posted by: Matthew Skelton, Posted on: 10 August 2018 - Categories: Development
Dave Farley presents at the lunchtime tech talk

Matthew Skelton, Engineering Lead for Immigration Technology, tells how the adoption of Continuous Delivery at the Home Office was boosted by a visit from industry expert Dave Farley.

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How we use the digital inclusion scale

Posted by: Amy Everett, Posted on: 3 August 2018 - Categories: Assisted digital
The digital inclusion scale, showing how people fall into many categories of digital skill and confidence.

...designers and researchers came together for an afternoon to understand how the scale is being used in delivery teams, its relevance to our users, and how we could iterate the...

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Creating a list of services

Posted by: Kate Tarling, Posted on: 7 June 2018 - Categories: Service design
A screen shot of the Home Office list of services. You can find the list at https://ukhomeoffice.github.io/coe/service-listhttps://ukhomeoffice.github.io/coe/service-list/

...for example ‘Employ someone – check if someone is allowed to work’. Who was involved in making this list We reviewed service content on GOV.UK, looked at research with users...

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Illustrating the importance of accessible design

Posted by: Sue Spevack, Interaction Designer, Posted on: 17 May 2018 - Categories: Accessibility
An image of all the 'Design accessible services' posters

...which designs worked best and also told us what elements were not working. The posters on display in Scot Gov offices. Getting the posters out there We were eager to...

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