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...that bit faster and smoother, so they can concentrate on delivering the service. Standards Government Digital Service (GDS) has done a lot of the work to set standards for government...
...interviews to get good quality data. Get it wrong and you’ll get poor insights, which can lead to services being designed and built for the wrong thing. But performing good...
...who uses our software to turn that application into a result. Being an important part of a team that creates simple and successful online user journeys gives me great job...
...projects was working with the assisted digital team on a poster for UK Visas and Immigration (UKVI). The assisted digital team works to make sure that people who have low...
...development our test engineers help us check that: code works the way it’s expected to changes to code haven’t broken existing functionality services are protected against security threats Using the...
...members of your team can look out for accessibility issues, backed up by continuous integration. You’ll need to follow through on all this to pass an alpha service assessment. Private...
Senior interaction designer Karwai Pun tells how she used her design skills to help her on her first attempt at using the Home Office Forms framework
...– to explain what we mean by ‘user research’. We wanted something we could promote, post to online forums and even send out in recruitment emails. We wanted a text...
...coding and prototyping, but a lot of new designers and non-design colleagues wanted to code and make their own prototypes, but had no idea where to start. There was a...
User researchers work across the Home Office, gaining insight to improve services in immigration, passports and borders. None of this could happen without user research participants and somewhere to talk...
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