Suzanne Best, user research intern, tells us how she swapped policy and operational work for a new career in user research
It’s a fair assertion that when interacting with a government service you’ll probably need to fill in a form.
Sheffield is a fantastically creative city. Just look at the sheer number of artists who have come from Sheffield. The Arctic Monkeys, Cabaret Voltaire, Craine, Def Leppard, Human League, Heaven 17, Richard Hawley, Tony Christie ... I could go on. …
I am Praveen Karadiguddi, a delivery manager in Home Office Digital. After previously spending a fabulous year at GDS, my move to the Home Office has provided a fresh perspective.
I’ve just completed my first month at Home Office Digital as a new User Researcher, having transferred here from Natural England - part of Defra - following a stint on the Rural Pay GDS exemplar
As a user researcher I often feel that a more appropriate title would be chief decorator, because there is nothing we researchers like more than papering wall space with sticky notes and printouts relating to our projects.
On Monday morning we successfully launched the Electronic Visa Waiver (EVW) service private beta in Kuwait to very little fanfare. The way a private beta should be launched.
Looking back at my first 4 months as a new designer for Home Office Digital, I can’t believe how much I have learned and how much I‘ve changed as a designer.
I’m Clare Young, Head of Agile Delivery in Home Office Digital. My job involves building and leading the delivery manager community and promoting the use of agile ways of working in the Home Office.
Hello! Between the two of us we are the Assisted Digital Research team within Home Office Digital. We’re here to help make online services better and more inclusive, by ensuring those who might struggle to use them are properly researched …
Building on the successful launch of the Registered Traveller service in 2015, we were asked to resurrect a previous pilot that allowed UK citizens join the US Global Entry service.