...tasks and monitoring and maintaining system performance working closely with my team and others such as the Service Desk, Incident Managers, Project Managers, Service Transition, external suppliers and the Cyber...
...with data. Our Law Enforcement Data Service is a scalable cloud platform that empowers operational officers, giving them access to vital information and critical new insights as soon as they...
...app journey for a public-facing service. I created user journeys to understand where services needed to be improved. Clear pathways for promotion It’s possible to apply for a permanent position...
...of products and services that help keep citizens safe and our country secure. DevOps platforms bring together tools, processes, automation capabilities and technology that development teams need to deliver better...
Sheffield is a fantastically creative city. Just look at the sheer number of artists who have come from Sheffield. The Arctic Monkeys, Cabaret Voltaire, Craine, Def Leppard, Human League, Heaven...
...By reducing the number we look at in each sprint, we can do these epics well, and reduce the risk of not delivering. Have a dedicated delivery manager for the...
...in using the digital approach. We started carrying out work in an agile way as we became a Government Digital Service (GDS) exemplar. At first the team were a bit...
...in the Home Office. Agile is an iterative and incremental method of managing the design and build of digital products and services. It focuses on delivering something functioning to users...
The Government Digital Service (GDS) has produced guidance on writing for government services. While using simple vocabulary and short sentences is great advice, the guidance is written with native English...
...problems (user needs). A lot of these GDS patterns are focused on services for the public. Here at Home Office Digital we’re building services like renew your passport that citizens...
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