A digital age for all ages
...the way we recruit We talk about bringing in graduates and interns. We work with universities and schools to find fresh new talent to bring to our workforce. But what...
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Tips on measuring performance
...they do, try to put in processes to measure these before the service goes live. See it as an opportunity to test hypotheses about user behaviour or service improvements, and...
What Deaf awareness week means to Home Office Digital
...in Home Office Digital to better understand the needs of Deaf users. The whole user research and design team has taken part in Deaf awareness training. We learnt just how...
Research Services: here to help
...opportunity to explain how it works. The first thing to say is that recruiting user research participants takes time, so get in touch early if you think you might want...
Recently graduated? Kick-start your tech career in the Home Office
Posted by:
Yannis Leonardos, DDS Performance Analyst Associate, Posted on:
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Categories:
Graduates, Recruitment
...the entire United Kingdom - and I’m learning how to use them! What skills do you really need on the scheme? In addition to analytical, communication and digital skills, a...
Debunking 5 product management myths
Posted by:
Megha Jain, Head of Product, Networks and Infrastructure, Posted on:
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Categories:
Delivery, Product
...diverse skillsets come together, diving deep to understand users, customers, the market and business needs to craft innovative solutions. I see product managers as Avengers, a team of superheroes bringing...
Designing for accessibility: an update on our accessibility posters
...can be improved, with lots of recommendations of how we can add to the series. Then there were those who took the time to translate the posters so they can...
Sharing best practice on assisted digital and digital inclusion
...digital inclusion services? can we provide these services to users jointly across government - if so, how? In a successful workshop we found that assisted digital user needs are very...
Theory to practice: diary of an interaction design intern
...to make sure government user research is inclusive – the initial prototype had several features designed to meet different user needs. However, due to changing time and resource constraints, the...
Design ops: how we design Home Office services at scale
Posted by:
Michael Owen and Chris Taylor, Head of User-Centred Design, Posted on:
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Categories:
Design
...can leave people unsupported. To overcome these, teams hack solutions together because they don’t have the knowledge or people with the right skills. The goal is to help teams work...