Creating common ground with design standards
...they need. The design standards can help guide other professions, for example developers or researchers who might need to be a voice for users in the absence of designers. Remote...
Search results for REGVIP promo code for betwinner 2024 Papua New Guinea
Theory to practice: my first steps as a user researcher intern
...to a world of training. I’ve been offered more opportunities than I can count. For example, I was recommended for the Whitehall & Industry Group’s (WIG) Future Leaders course, which...
Designing for government: an intern's perspective
I’m a recent interaction design graduate. The course gave me ideas about what path my future career might take, but the idea of designing services for government was something I...
A collaborative approach to service assessments
...we can create important digital services that work for users, in a wider context of being value for money and fit for purpose. I trained 22 internal service assessors during...
Celebrating the success of home-grown talent
...at the Yorkshire and Humber Regional Apprenticeship Awards. She’s now up for public vote for the National Apprenticeship Awards 2018 Rising Star of the Year. The Rising Star award seeks...
Establishing the Home Office User Research Ethics Board
Posted by:
Sian Cook and Liam O'Brien, Posted on:
-
Categories:
Continuous improvement, User research
...the way we review submissions. For example, we recently conducted usability testing to make the submission form clearer and easier to complete. How our ethics board supports our user researchers...
Life after live
Posted by:
Louise Costelloe-Ward, Posted on:
-
Categories:
Live services, Service assessments, Service optimisation
...feedback on strategy We had an established way of assessing new and redesigned services, but no ongoing monitoring of existing and live services. We also had feedback from our assessors...
Internal service assessments: how we maintain quality
...reason a service doesn’t meet the standard is because the team hasn’t understood their user need. So when we meet a new team or see a new service, the first...
Theory to practice: diary of an interaction design intern
...first and foremost, which is not always the case elsewhere. GA teaches a user centred version of the Double Diamond model - a creative process developed by the Design Council....
Introducing Rob Thompson, our new CTO
...strategic direction for engineering, technology and architecture across the Home Office. That means 2 things: Doing some architectural work, making sure new systems are well designed and current systems are...
Recent Comments