User experience is a team sport
...reduces the development time for form based projects. We have employed the kubernetes API, enabling us to quickly spin up new environments, saving us both time and money. Team’s focus...
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Trust me, I want to make things easier for you...
...with us, began to dawn on me. Recruiting willing user research participants is going to be a challenge. I knew a bit about what the Home Office is responsible for,...
Want to manage exciting tech projects? Join our graduate Dynamic Development Scheme
Posted by:
Prathaphan Sivakumar, DDS Project Support Officer Associate, Posted on:
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Categories:
Graduates, Recruitment
...the DDS? Hello, I’m Prath Sivakumar! I’m so grateful for the opportunity to join the DDS – it has really exceeded my expectations! I initially applied for the Civil Service...
Designing for government: an intern's perspective
I’m a recent interaction design graduate. The course gave me ideas about what path my future career might take, but the idea of designing services for government was something I...
Celebrating the success of home-grown talent
...at the Yorkshire and Humber Regional Apprenticeship Awards. She’s now up for public vote for the National Apprenticeship Awards 2018 Rising Star of the Year. The Rising Star award seeks...
Establishing the Home Office User Research Ethics Board
Posted by:
Sian Cook and Liam O'Brien, Posted on:
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Categories:
Continuous improvement, User research
...the way we review submissions. For example, we recently conducted usability testing to make the submission form clearer and easier to complete. How our ethics board supports our user researchers...
Can graphic design save your life?
...leaflets to encourage people to renew their passports online mapping a complex service into a simple visual diagram simplifying a timeline feature that’s used across services on GOV.UK apply for...
Confidence tricks: how to help assisted digital users
...forms online. However, digital services can help low-confidence users fill in forms independently with greater accuracy. How…? Digital forms tell you you’ve made a mistake Online forms have been developed...
Good icons should be invisible
...for internal services and grouped them into categories that have significant benefits for users. The 3 types of icons are navigation icons, designed to help users through a service, controller...
Tips on how to proofread your own content
...commonly mix up (‘weather’ and ‘whether’ for me). A checklist will help you remember to look specifically for those mistakes. The ‘2i’ checklist is also a good place to start....